Reporting a listing, seller, user or question

If something on Yews looks unsafe, misleading or abusive, let us know. Reports are private: the person you report won't see who reported them.

What you can report, and where

How to report

1. Tap the report option.

2. Choose a reason.

3. Describe the problem in 20 to 1 000 characters. Include anything that helps, such as dates, items or what was said.

4. Send the report.

You'll see "Thanks — our team will review your report."

Reasons you can choose

• Listings: prohibited or unsafe item, counterfeit or replica, misleading description or photos, offensive or inappropriate content, suspected scam, spam or duplicate listing, wrong category, or something else.

• Sellers: scam or fraud, asking to pay outside Yews, abusive or harassing behaviour, fake reviews, selling prohibited items, pretending to be someone else, or something else.

• Users in a conversation: harassment or abusive messages, spam, scam or fraud, inappropriate content, or something else.

• Questions: offensive or inappropriate, harassment or abuse, spam or advertising, asking to deal outside Yews, shares personal information, or something else.

Good to know

• You need a verified email address to send a report.

• You can have one open report about the same thing at a time. If you've already reported it, you'll see "You've already reported this — our team is reviewing it."

• You can send up to 10 reports in 24 hours.

• If you're a seller reporting someone from a conversation, you can also choose to block them at the same time.