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How can we help?
Search our guides or browse by topic.
Our team usually replies within a day. You can also email support@yews.co.za.
How can we help?
Search our guides or browse by topic.
Our team usually replies within a day. You can also email support@yews.co.za.
Search our guides or browse by topic.
Buying
Finding items, asking questions, checking out and buyer protection.
8 articles
Selling
Setting up your store, listing items, answering questions and running discounts.
9 articles
Getting started
What Yews is, creating an account and getting help.
4 articles
Offers
Making, countering and accepting offers, and how long they last.
2 articles
Payments & wallet
Paying for orders, saved cards, your wallet, getting paid and withdrawals.
5 articles
Delivery & collection
Pudo lockers, door delivery, local pickup, parcel sizes and shipping costs.
6 articles
Orders & disputes
Tracking orders, marking them as received, cancellations and reporting a problem.
4 articles
Points & referrals
Earning and spending Yews Points, and earning from Refer a friend.
3 articles
Your account & safety
Your profile, password, notifications, appearance, reporting, blocking and closing your account.
8 articles
Our team usually replies within a day. You can also email support@yews.co.za.
What is buyer protection?
🛍️ Buying