Still need help?
Our team usually replies within a day. You can also email support@yews.co.za.
Our team usually replies within a day. You can also email support@yews.co.za.
Our team usually replies within a day. You can also email support@yews.co.za.
Setting up your store, listing items, answering questions and running discounts.
How do I list an item?
Add photos, a title, price, category and condition, choose your delivery options and parcel size, then publish. Here's every field on the Sell form.
Answering buyers' questions on your listings
Buyers can ask public questions on your listings. Answer them from the listing page. You can edit an answer for 24 hours after posting it.
Editing, unpublishing and removing listings
Find all your listings under Listings in your Profile. Edit details, unpublish to take an item off sale, or remove it for good.
Items you can't sell on Yews
Because these goods are used by babies and children, some items aren't allowed, including recalled products, car seats with an unknown history and used feeding consumables.
Managing your store discounts
Create discount codes or automatic discounts for your store. Choose from amount off products, amount off order, buy X get Y and free shipping, and set limits, dates and who can use them.
Pricing your items
What buyers pay on top of your price, how offers and discounts affect what you receive, and a few practical tips for setting a fair price.
Sending a custom checkout to a buyer in chat
Bundle one or more of your items at a price you set and send it to a buyer in your conversation. They tap Checkout to pay.
Setting up your store
Every account comes with one store. Set it up the first time you tap Sell, then choose whether Pudo collects from a locker or your door.
Using suggestions from your photo
When you add your first photo to a new listing, Yews can suggest a title, price, description, category, tags and brand. You choose which suggestions to use.
Our team usually replies within a day. You can also email support@yews.co.za.