Leaving a review after an order
Updated 5 Oct 2026
Reviews help other parents buy with confidence. You can review an order once it's completed, which is after you mark it as received or after the payment is released automatically.
Write a review
Open the order from Orders, or tap the link in the review reminder we send you by email and notification when the order completes.
Tap Rate your order.
Rate the seller from 1 to 5 stars. This is required for your first review. You can also rate their communication and the overall experience, and write a comment.
Optionally rate the delivery (or the handover, for local pickup).
Optionally rate each item on whether it was as described.
Save your review.
Comments can be up to 1 000 characters.
Editing your review
You can add to or change your review for 30 days after the order was completed. After that it's locked.
Earn points for reviewing
Reviewing the seller earns you Yews Points, and a more complete review earns more. See How do I earn Yews Points?
Reviews must reflect your genuine experience. We may remove reviews that are abusive, unrelated to the order or break the law, but we don't edit what you write.
Where reviews appear
Seller ratings and reviews appear on the store's page. Delivery ratings help other buyers choose a delivery option at checkout.
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