Asking a seller a question on a listing

Every listing that's for sale has a questions section. It's a good place to ask about measurements, wear, or what's included.

Ask a question

1. Open the listing and scroll to the questions section.

2. Type your question (3 to 500 characters).

3. Tap Ask question.

You'll get a notification when the seller answers.

Who can see questions

• Answered questions, and their answers, are visible to everyone.

• An unanswered question is only visible to you and the seller.

Limits

• You can have up to 3 unanswered questions on one listing at a time.

• You can ask up to 20 questions across all listings in 24 hours.

• You can't ask a question on your own listing.

• Once an item has sold, it stops taking questions. Existing questions and answers stay visible.

Deleting a question

You can delete your own question while it's still unanswered. Once the seller has answered, it can't be deleted.

If a question on a listing is offensive, spammy or shares personal information, you can report it. See Reporting a listing, seller, user or question.